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Privacy Policy

Crazy Star Privacy Policy

We are committed to protecting the personal data and ensuring a secure experience for our users. This policy explains what information we collect, how it's used, and your rights regarding that data.

What Information We Collect

When you create an account with us, we may ask for various pieces of information, including:

  • Full name
  • Date of birth
  • Email address
  • Password (not stored in plain text)
  • Username (publicly displayed)

We collect this information to verify your identity and ensure that our platform is used responsibly. We also gather device and browser-specific data when you interact with our website or mobile app, including:

  • Device type and operating system
  • Browser type and version
  • Language preferences

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and understand how users navigate our platforms. These technologies help us remember your login credentials and display personalized content.

However, you can configure your browser settings to disable or limit cookie usage if desired.

Usage Analytics and Behavioural Data

We may collect data on your usage of the platform, such as:

  • Game sessions
  • Session duration
  • Most played games
  • Browser type used for game access

This information helps us improve our services, identify trends, and tailor user experience. We use anonymised or aggregated analytics data to avoid identifying individual users.

Communication Preferences

You can adjust your communication preferences at any time by contacting our support team through various channels (explained below). This includes opting-in/out of marketing emails, SMS messages, in-game notifications, and promotional activities related to the platform's functions and services.

Data Storage and Retention

We store personal data securely for as long as it is needed or applicable under law. In general, we retain user information until an account is closed (on request) unless required by a valid legal process.

All stored data are encrypted at rest using industry-standard methods to protect against unauthorised access.

Security and Account Protection

We implement robust security measures to safeguard your accounts:

  • Strong password policies
  • Regular software updates and patches for the platform
  • Regular security audits and penetration tests
  • Multi-factor authentication (coming soon)

In case you suspect an account compromise, please contact our support team promptly.